1. 14-Day Returns Window
We want you to fish with absolute confidence. If a tackle item does not meet your expectations, we offer a straightforward 14-day return window from the day of delivery.
2. Return Eligibility Guidelines
To qualify for a full refund, returned items must comply with the following criteria:
- All lures and soft baits must remain unopened in their original, sealed retail blister packs.
- High-carbon hooks, terminal tackle, and rigging elements must be unused and complete.
- Rods, apparel, and bags must retain all product tags and show zero wear or handle scuffs.
3. Process a Return
Follow these quick steps to return your items:
- Contact support via email or through the contact page to request a return authorization number.
- Pack items securely in a solid protective box to avoid damage in transit.
- Ship the package back using your preferred regional postal or courier service to our distribution hub in Riga. We recommend choosing a tracked shipping method.
4. Refund Timeframe
Once your return parcel arrives and is inspected by our quality check team, your refund is processed within 3 to 5 business days. The refund will be issued directly to the credit card or bank account used during the original checkout.
