Castborne — Fishing Tackle & Gear

Privacy Policy

Last Updated: 4 November 2026

1. Who We Are

This shop is operated by Castborne SIA, reg. No. 40203773895, VAT LV40203773895, registered in Latvia. We are the controller of the personal data described below. For any question about your data, or to exercise any of the rights in section 6, write to info@castborne.lv or call +371 27 003 445.

2. What We Collect, and Why

We collect only what we need in order to sell you tackle and answer your questions. None of it is used for profiling or automated decision-making.

What Why Legal basis (GDPR) Order details — name, delivery address or parcel locker, phone, emailAccepting, packing and delivering your order, and invoicing itPerformance of a contract, Art. 6(1)(b) Contact form and product request form — name, email, phone, messageReplying to you, and ordering in an item you asked forSteps prior to a contract, Art. 6(1)(b); otherwise legitimate interest, Art. 6(1)(f) The IP address a message was sent fromBlocking spam and abuse of our formsLegitimate interest, Art. 6(1)(f) Administrator access records — IP address, browser, action performedKeeping the shop's admin area secure and investigating misuseLegitimate interest, Art. 6(1)(f) Analytics and marketing cookiesUnderstanding how the shop is usedYour consent, Art. 6(1)(a) — and only if you give it

3. How Long We Keep It

We do not keep personal data indefinitely. The periods below are enforced automatically every night by a scheduled job, so they are not a promise that somebody has to remember to keep.

Data Kept for Contact form and product request messages12 months from the date you sent them, then deleted The IP address attached to a message90 days, then erased while the message itself is kept Administrator audit records24 months, then deleted Login attempt records90 days, then deleted Orders and invoicesHeld in our Shopify store for as long as Latvian accounting legislation requires us to retain the supporting documents for a sale. We cannot delete these earlier on request, because retaining them is a legal obligation. CookiesUntil they expire or you withdraw consent, whichever comes first

4. Who Else Handles Your Data

We use a small number of service providers, each processing data on our instructions and for nothing else. We never sell, rent or trade your data, and we do not pass it to marketing firms.

  • Shopify — runs our catalogue, cart, checkout and order records. Shopify may process data outside the European Economic Area; those transfers are covered by the European Commission's standard contractual clauses.
  • The courier that delivers your order — receives your name, phone number and the delivery address or parcel locker you chose, and nothing else.
  • Our hosting and security providers — handle technical data such as your IP address in the course of serving the page and filtering attacks.
  • Google — receives analytics data only if you accept analytics cookies. Decline, and nothing is sent.

5. Payment Data

Card details are entered on Shopify's own PCI-DSS compliant payment pages and never pass through castborne.lv. We never see, store or process a card number, and no card data exists anywhere in our systems.

6. Your Rights

Under the GDPR you may ask us for a copy of your data, have it corrected or deleted, restrict how we use it, or have it sent to another provider. You may object to any processing we base on legitimate interest, and you may withdraw cookie consent at any time through the banner. Write to info@castborne.lv and we will answer within one month.

If you believe we have handled your data unlawfully, you have the right to lodge a complaint with the Latvian supervisory authority:

Datu valsts inspekcija
Elijas iela 17, Rīga, LV-1050, Latvia
pasts@dvi.gov.lv · +371 67 223 131 · www.dvi.gov.lv

If you live in another EU or EEA country, you may complain to your own national supervisory authority instead.

7. Cookies

Essential cookies keep your cart and your language choice working and cannot be switched off without breaking the shop. Analytics and marketing cookies are set only after you accept them in the banner, and you can change or withdraw that choice at any time.

8. Changes to This Policy

If we change how we handle personal data, we update this page and the date shown above. Changes to the retention periods in section 3 are made in the same release as the code that enforces them, so what this page says and what our systems do cannot drift apart.

Questions about our policies?If you have questions regarding our shipping regions, returns process, or how we manage data, get in touch through our contact form. We aim to reply to all queries within one business day.

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